Distrobros Ltd Privacy Policy
This site is run by Distrobros Ltd, the exclusive distributor of CBD Pillow in the United Kingdom
This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://distrobros.co.uk.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising here: https://www.facebook.com/settings/?tab=ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DATA SECURITY
We have put in place appropriate security measures to prevent your Personal Data from being accessed or obtained by unauthorized parties.
Your Personal Data is only accessible by a limited number of persons who have special access rights to our systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your Personal Data. All transactions are processed through a gateway provider and are not stored or processed on our servers.
We have also put in place procedures to deal with any suspected Personal Data Breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
You have several rights in relation to your Personal Data. You have the right, within certain parameters, to:
If you would like to exercise any of the rights set out above, please contact us using the contact details below.
DATA RETENTION
We will only retain your personal data for as long as required to fulfil the purpose we collected it for, including for any legal, accounting or reporting requirements.
We will keep your personal Data for as long as you have an account with us and for a period of 7 years following the closure of your account. If your personal data is required in the case of a legal claim, or dealing with ongoing queries or complaints, then the retention period may be longer.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
COMPLAINTS
If you have any complaints about how we handle your Personal Data, please contact us so we can resolve the issue, where possible. You also have the right to raise a complaint about any use of your information with the Information Commissioners Office, the UK data protection regulator.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@distrobros.co.uk or by mail using the details provided below:
Kemp House, 152-160 City Rd, London, LND, EC1V 2NX, United Kingdom
Distrobros ltd
EC1V 2NX, London, Greater London, England, United Kingdom
Copyright © 2020 Distrobros - All Rights Reserved.